Terms and Conditions


Returns and Exchanges
  • If necessary, defective products may be returned within 30 days of receipt
  • All returned items are subject to a 25% restock fee, No Exceptions
  • We must be notified within 24 hours of receipt of any damaged or defective merchandise
  • Special order items may not be returned

Warranties
All product warranties are covered by the manufacturer and may be repaired through your nearest authorized
service center

  • Most Items ship directly from manufacturer
  • Most orders are processed and shipped out same day
  • Some items are oversized and need to be shipped LTL or truck carrier to a commercial address
  • We accept Visa and Mastercard
  • Several items qualify for free freight
  • We reserve the right to correct pricing errors

  • Sales tax must be charged on orders in Missouri and Arkansas

Your personal information including name, telephone number, fax number, email, business name or address
will never be sold or given to a third party without your consent.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING
THIS SITE. All users of this site agree that access to and use of this site are subject to the following terms and
conditions and other applicable law. If you do not agree to these terms and conditions, do not use this site.

Dowd Supply Company shall not be liable for any special or consequential damages that result from the use
of, or the inability to use, the materials on this site or the performance of the products, even if Dowd Supply
Company has been advised of the possibility of such damages. Applicable law may not allow the limitation of
exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not
apply to you.